Understanding of employee behavioural role on vehicle tracking in telematics

Communicating to your employees that their location and driving behaviour is being tracked can be an uncomfortable conversation. Let’s face it – the bottom line is that nobody likes to be tracked. Even if your employees are not doing anything wrong – and most aren’t, being tracked feels like an invasion of privacy which in turn will lead to trust issues. Drivers not only want their privacy but their managers’ trust, but fleet managers need to ensure that they are protected. Drivers, of course, have valid concerns, but there are numerous catalogued benefits to tracking driver behaviour that everyone should appreciate. If a fleet is looking to begin tracking, they must approach it properly to ensure drivers are comfortable with the transition and know precisely what is going on. Here are a few simple tips on how to talk to your drivers about GPS tracking without having them feel like big brother is watching their every move.

Explain the Big Picture

The most unproductive thing that can happen is drivers believing one thing and finding out something else is true down the line. Any miscommunication will certainly lead to distrust and damage self-esteem, so it is crucial to be honest. Being honest with your employees about tracking their driving behaviour shows that you respect them as members of your company. Furthermore, being honest lets them know right off the bat what you’re doing, why you’re doing it, and how it will affect them, so there will be barrage of questions coming in after implementation which in turn will help to understand.

Explain why

Employees aren’t children who can needs to be monitored 24×7. They will respond better if they know why you are making changes. First, any fleet management should explain the benefits that management gets out of tracking driver behaviour. explain these benefits in greater detail, like fewer costly accidents, a more productive fleet, and fewer vehicle breakdowns. 

Next, explain the benefits for drivers. Drivers will be safer, can enjoy rewards programs, and get more extensive training to add to their driving skills resume. If drivers can see all of the advantages of implementing driver behaviour tracking, they will better understand why you are implementing it. 

Explain what

Drivers will feel a lot more comfortable working with a system that they understand. Show them how tracking works, preferably on both the management and driver’s sides, before installing it in fleet vehicles. They will have a better idea of precisely what the system tracks, and how they can use the system to improve. If they ever have any questions about how things work along the way, you can show them different aspects of the software so that they fully understand.

Benefits of Tracking Behaviour

There are many benefits of tracking driving behaviour some are listed below

Improved cognitive Safety: Recording fewer frequent mistakes and coaching on fixing them improves safety for both the driver and everyone else on the road. 

Improved condition of vehicle: Driving behaviours like harsh braking, rapid acceleration, and idling cause wear and tear on vehicles, and eliminating these behaviours will reduce the need for maintenance and the risk of breakdowns. 

Increased Productivity: With fewer accidents, cars and drivers spend less time off the road and more time working, which leads to higher production. 

Less system Bottlenecks: With actual data at their fingertips, managers can do analysis what issues staff has and what training drivers need that too in real time.

Certified Good Driving: Good drivers have data to prove that they are safe and effective behind the wheel. 

Conclusion

Beginning this conversation with your drivers can be challenging, but it is essential to maintain a positive and healthy relationship with them. Being open and honest about significant changes shows your respect. Tracking driver behaviour keeps drivers safe and businesses thriving. Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your fleet management commitments. Sign up for the 14 days free DEMO now!

How Is Cloud Computing Influencing the IT Industry?

As we all know, the conventional way of creating an IT environment is to get servers, hardware, licenses and to install the software. This is a time-consuming and expensive method, requiring various infrastructure demands and lengthy deployment cycles. This wholly IT internal model may be common, but IT as we see it these days is being replaced by newer technologies. Because of cloud computing, the IT industry has taken a major turn recently. We have made innovations, and now there are several ways to virtualize IT techniques and to access the required applications on the Internet, via web-based applications. This means no IT expenses for hardware or servers.

This utility-based and service-oriented IT model is not a basic hardware or software market anymore. Currently, suppliers can offer email apps, production systems, safety options, storage as well as backup facility, to simply name some of the IT components that can be shifted to the cloud.

But how do software designers and IT decision-makers adjust themselves to this trend? How is the traditional IT industry influenced by these newer available technologies?

  • Traditional IT jobs are being changed, as new-found skills and specialties are progressively demanded. Before turning to the cloud, the IT technicians will require to fully understand the benefits of cloud computing and how it can be incorporated into the existing business model. Concerns such as safety and maintenance should be discussed upfront with the cloud computing vendors, and in addition, a good IT department will have to supervise the migration and the ongoing relationship with the cloud supplier.
  • The IT Infrastructure will be significantly changed, as more applications are being relocated to private or public clouds. Ways of creating and delivering applications will have to be adjusted by the Software developers.
  • The demand for IT support staff is decreased, thus reducing the expense with desktop support. However, a new requirement is created, which is training the employees to work with and understand the new systems and applications.
  • The struggle to preserve the data is also diminished. However, we also lose physical control of the data when we move it to the cloud, as it is stored in the vendor’s data center. Even If buyers might not be comfortable with this reality, they should realize that data in the cloud can be safer than being in-house. This brings us to our next point.
  • Security: Business cloud providers that propose a complete cloud solution have security specialists on staff managing the applications, along with security options included. A best-practice approach is to store the data in additional facilities to ensure that it’s safe. I believe this is better than do-it-yourself.
  • Highly customizable software: The Majority of the software that firms use is not “cloud-ready”. This is where the software developers create the code specifically designed for the cloud. Also, cloud providers should make their best in making this transition easy. However, the necessity for the IT department troubleshooting reductions, when the applications are SaaS.

It is said that cloud computing is about shifting the interest from physical resources (IT resources and capital expenses) to efficiency and utility.  At last, cloud computing lets companies, concentrate on accomplishing what they know best, and not on paying a lot of money and spending time on IT processes.  It is believed that the enterprises which cannot adjust to this trend are going to face significant economic and business disadvantages.

Benefits of Dispatch Software

1. Rapid Response & Zero Delays  

For satisfactory deliveries, real-time statistics about the driver’s or agent’s location helps dispatchers re-align tasks. The buyers are notified about delays in dispatch If the delivery is late for pickup. 

2. Improved Customer Satisfaction

Not all delays are frowned upon when customers are pre-informed. The product needs to go through quite a few rounds before the final dispatch and delay in any single process can affect heavily on the end deliveries. 

With an efficient Dispatch Software in position, both customers and field managers are pre-informed, which saves plenty of time.

3. Scalability and Flexibility 

We can’t manage every agent or situation; thus, the service industry is too volatile. It is essential to be flexible and have a backup plan. Dispatch Software helps businesses expand while also helping managers to be focused on concerns other than logistics.

4. Increased productivity

Automated scheduling spares plenty of time and effort that can be channelized into actual work. It also saves managers hours of scheduling which can be put into further creative ideas for business expansion, which leads to increased.

5. Real-time Information 

Live supervising of the dispatched product has turned out to be mandatory these days. Buyers are more likely to go back to a business in the presence of efficient communication and real-time information. Automated notifications via SMS or Email also have a huge part to play.

        Businesses need software that makes them well-equipped at handling every challenge. They need an automated system that helps them achieve their goals in a faster and efficient way.

         The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business! Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!

Key Features of Dispatch Software

1. Auto pickup and delivery dispatch 

Automatic scheduling is the most essential element of Dispatch Software. the order is automatically programmed to be picked up for delivery, Ensuring zero delays. This prevents time-lag in deliveries and increases customer satisfaction. 

2. Same Day Delivery 

Automatic scheduling can even accommodate last minute orders and enable same-day deliveries. same-day deliveries can be made more efficient with the help of location tracking, Route optimization, and instant delivery notifications.

3. Route Optimization for Agents 

An optimal route saves time and boosts efficiency. The Dispatch Software chooses the shortest and speediest route for field operators.

4. Performance Analysis

The software monitors the performance of delivery agents by capturing real-time data based on the number of deliveries, reviews, and ratings or the time taken per delivery.

5.  Real-time assignment tracking 

Intelligent dashboard alerts its consumers at each phase, right from the order being placed to its final delivery. Real-time visibility of all phases of delivery increases customer satisfaction.

6.  Proof of Delivery 

After receiving the order, the buyer signs on the receipt of the supplies delivered. A digital signature on the dispatch software app completes the delivery process. 

7.  Reliable communication channel 

Dispatch software is incomplete without mobile apps that give drivers, dispatchers, and customers a proper two-way communication channel which makes the delivery process faster and more efficient. 

8.  The rising need for Dispatch Software 

With businesses developing at a promptly, handling logistics has come to be increasingly complex. The requirement for same-day deliveries, remarkable customer service, and instant notifications has immensely increased. This, in order, has given rise to an AI-enabled world where businesses must be nothing less than the best to thrive in the challenging markets. 

Businesses need an automated system that helps them achieve their goals in a faster and efficient way. They need the software that makes them well-equipped at handling every challenge.

The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business!  Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!

What do you get with an Intelligent Dispatch Software?

Know how to improve efficiency of your business!

The escalating demand for online merchandising and same-day deliveries has introduced suppliers to a whole new world of intelligent dispatching. Online buyers now demand exceptional speed in deliveries for little to no added cost. While 50% of the suppliers are offering the desired services, the remaining are not yet ready to concede to their competitors. The challenges and tough markets have consequently led these sellers to make technology their sole proprietors. Here’s how! 

Real-Time Optimization

The delivery dispatch software accommodates last-minute orders or cancellations by re-arranging resources without causing any considerable impact on end deliveries. Real-time optimization reduces the rate of delay, improves services, and re-ignites consumer’s devotion to the business.

Complete automation

Instead of hiring more employees for logistics, more openings can be created in the management and business development departments. Complete automation reduces cost, saves labour, minimizes errors, and above all helps in business expansion.

 

Specific Schedules

In addition to appointing the right workforce for the right job, the software makes use of collected or historical data for creating specific schedules. Say, ruling out a certain route because of predictive traffic patterns, Precise schedules minimize cost and errors, boost productivity, and lead to more efficient business.

Patron Satisfaction

Intelligent dispatch management drives on-time dispatching and excellent communication which results in satisfactory deliveries. Real-time alerts, electronic confirmation of delivery, an efficient two-way communication channel, and intelligent dashboards improve customer satisfaction. Customers value honest communication thus, pre-informing the customers about predicted delays is always appreciated.

Intelligent Dispatch management has become vital for businesses globally. However, we understand that picking the right technology isn’t always easy. So, if you’re a beginner or if you are experiencing a loss of business due to unsatisfactory delivery services, PMISTrack might be a one-stop solution for all your business requirements. With the best-in-class features such as extensions, service apps, advanced fleet tracker, and an intelligent delivery dispatch dashboard, PMIS offers a complete toolkit for all your delivery management needs. And here’s the catch. It does not charge its customers a single penny and let’s use demo software which gives businesses a chance to test and decide. Trusted by some of the best brands to date, we are confident that PMIS will live up to your delivery commitments. Contact us for free demo .

5 Element that business owners need from vehicle tracking

  • Real time tracking– When a business owner demands a vehicle tracking application or website his sole concern at hand demand is real time location/employee/goods. If a vehicle tracking provider fails to provide him/her so then what will be use of using such technology in first place. A vehicle tracking system must strive to accord its service with most accurate real time location and tracking facility to the business owners.
  • Easy data access– For obvious reasons, a business owner does not have enough time to indulge himself/herself in tedious process of acquiring data from ever going procedure. Hence, a business owner does mostly seek to finding a solution or a vehicle tracking system whose application or website have easiest way of acquiring data on the go. This needs not only to be easily accessible but understandable and full in content.
  • Data collection and reporting– Even if we conjure up all the data and don’t have enough storage space for it to work up to its full competency then such vehicle tracking system is nothing but mere waste of money. As a business owner it’s obvious that one will strive to knock down two pillars in cost of one so if, an application or website fails to support data collection of huge files and reports of same nature then it is time to either change your vehicle tracking system or to buckle up.
  • Intuitive interface– What is the use of highly designed, overly geek application or website that no one can understand, especially employees that are supposed to work in the same application. Hence, vehicle tracking system must have an easy approach to access, operate, and understand the working of the system.
  • Less training- By choosing a vehicle tracking system that has easy interface to application and website allows the company to save cost of training partially and sometimes completely.
  • Increased user adoption- As we know it that vehicle tracking system are to be used by middle level management hence providing easier accessible and understandable system ensures maximum user adoption to system.
  • Quick decision making- Easy and efficient interface of system not only helps to less some pain in employees but also enables quick decision making in terms of cancelling the delivery, to return, to postpone, to-wait or whatever the situation demands.
  • Versatility- In era of developing technology a vehicle tracking system must have access to all sorts of platforms be it android, IOS, desktop, tab or any other device.
  • Reliability– Reliability of data and its information on location and more importantly real time location is very important these days. These not only eliminate all sorts of confusion among employees but also establishes a bridge of trust between customers and company. Hence, it is to be considered as most required trait when a business owner looks for a vehicle tracking system.

Mobile Web App vs. Native App vs. Hybrid App

The overall goal of the business makes the owners decide on the level of effort in both monitory and in time for success. Building an app is a previous process, and this decision is built on a variety of factors. With this article of Mobile Web App vs. Native App vs. Hybrid App, we are not trying to prove that a particular app type is best. We are here to highlight the advantages and disadvantages of the business owner’s perspective to make the right decision to develop a mobile app to get benefits with the future of work.

Mobile Web App vs. Native App vs. Hybrid App advantages and disadvantages: 

Mobile Web App advantages & disadvantage: 

Are web apps different from a website? The business website provides all the information about a business. A web app compresses this information with improved functionality. Web apps, when compared to other apps, don’t need to be downloaded from app stores. The difference between the web app and hybrid apps are almost negligible. A web app, however, doesn’t take up storage on the user’s device. 

Web apps are just like any websites with a responsive design that user can bookmark to use continuously. 

Native App advantages & disadvantages: 

Native is the most common app with a custom language built for specific platforms, e.g., Swift and Objective-C for iOS apps and Java for native Android apps. These native app types are developed using the Integrated Development Environment (IDE) for the desired operating system.  

Most businesses prefer Native app based on the benefits towards their business when compared to other app types. Both giants in computing, Apple and Google have their separate development tools, interface, and SDK.  

Hybrid mobile app advantages & disadvantages: 

Hybrid mobile app types are cross-platform apps. This hybrid mobile app type is a combination of a native mobile app and mobile web app. The user is using a web-based app that is downloaded and installed on their device. App types of hybrid mobile app are built with Javascript, HTML, and CSS and run in Web View. Hybrid mobile app functions with HTML5 features along with native app features. A hybrid app is built with two functionality as a core. The first functionality built is the back-end using the coding languages like HTML, CSS, and Javascript. The second functionality coding is the native shell to download and web view functionality for responsiveness. 

A hybrid app is difficult to fix as it is a combination of native and web app. As a business owner, one will be sacrificing the user experience with the restriction on customization for different operating system platform. More customized a hybrid app – the more use of native app functionality which will end up being more costly.  

Native apps provide the user with a rich experience as they are developed with both technical and user experience guidelines. It is beneficial for a business to stick with native and not sacrifice on the design elements by creating a unique experience on each platform. However, if the custom user experience is not what you are looking for the web app is a definite choice. 

There are hardly any differences between the three types of the app today. The right approach in selecting the kind of app to develop needs to come from the need of the business. The app platform selection should be based on the end goal with the app. So always decide on the purpose of the app to determine the features and then app type so that you don’t end up wasting time and money to add features. The decision to choose on platform lies with the business. However, factors like business needs, app requirements, developer skill, and timelines are essential. 

How to Choose a Technology Stack for Web Application Development

Deciding on the Technology stack is essential when it comes to developing a Top notch web application. Small businesses and startups have a difficult time in determining the appropriate tech stack with their limited budgets. A technology stack is the most bang for the buck for both small businesses and startups to get the projects off the ground. Choosing the right stack is the key to any project success.  

The technology stack mentioned here is modern variants of open source to enable lean and agile development.  

A technology stack for web application development has two sides: 

  1. Client-side: – This side of web application development is the front end that the user will see on their screens. The principal front end web application development stack components are: 

HTML along with CSS and JavaScript. 

  1. Server side programming: – This side of web application development isn’t visible to the user, but it powers the client side. The challenge is to decide to choose the server side technologies for developing your web application. Programming languages form the logic of websites and applications. To simplify these programming languages, multiple framework tools are used for faster coding.  

Here are some of the most popular programming language framework: 

• ASP.NET 

ASP.NET is an open-source server-side web application framework developed by Microsoft for programmers to design dynamic web pages. ASP.NET allows the user to use full-featured programming languages such as C# or VB.NET. ASP.NET has three frameworks for developing web applications. All the frameworks are mature and stable to create great web applications. Each of these three different framework targets different audience and type of application. Selection of the right framework depends upon the combination of your web experience, comfort and best fit for the types of application.  

• Sencha Touch: 

Sencha touch web framework is a user interface JavaScript library intentionally built for the Mobile Web. Sencha toolkit is extensive to develop the touch-based application. Developers use this Sencha for building interface of mobile web applications that look and feel are similar to native apps. Sencha SDK’s are HTML5, CSS3, and JavaScript which makes it easier for developers to create user interfaces and animations. Sencha Ext JS is great for desktop apps that work in major browsers.   

• Node.js: 

Node.js is an open-source server environment running on various platforms of Windows, Linux, UNIX, Mac OS X and more using JavaScript on the server. Node.js can generate dynamic page content and also can add, delete, modify data in your database. It lets the developers write command line tools for server-side scripting to produce dynamic webpage content before the page is sent to the user’s browser. Its represents Javascript everywhere unifying web application development in a single programming language for server side and client side script. 

Then there are others like: 

•    Ruby (Ruby on Rails) 

•    Python (Django, Flask, Pylons) 

•    PHP (Laravel) 

•    Java (Spring) 

•    Scala (Play) 

Now that we have some understanding about web technology stack, here are some standard practices that you should avoid: 

• Never choose on competitor’s experience. 

• No personal preferences. 

• Decision-based on past projects. 

• Decisions based on online research. 

Selecting the right tech sack is a real challenge to choose the technologies according to your project. Never rely upon the time-proven technologies used by large and successful companies in prominent projects. Be realistic in choices to think about the pros and cons into account as a single wrong choice of technology nay end in financial losses. The right team of web developers will be able to assist in choosing the right tool for delivering the top notch web application with all the functionality needs. 

Get food at doorsteps within few clicks

Online food ordering system has reformed the food order by helping the customers to order food at their convenience. These application has eased the food ordering process in a way that as a customer one doesn’t need to visit or call the restaurant. The person can stay at their comfortable location, and the order is delivered. Since the system is well maintained and error-free; customers are served with the exact requirement with 100% billing which is not in case of many vocal orders. So an online food ordering system makes it more convenient for the customer as well as for the restaurant. With the user-friendly design it is easy to notice the change in order moving to bulk orders for parties and other celebrations using the software.  

With food delivered at doorsteps within a few clicks, reorder, and regular customers are more from the software compared to the in-person system. The in-person system needs many major requirements like a place to sit, air-conditioner, fan, etc. But our software system of food at doorsteps needs only a kitchen to cook.   

We can create a one-stop shop for all the restaurants with Menu updated every minute. Updated Menu system helps to know the out of stock menu items, and customers are aware of the food availability. This results in a cheaper cost for the restaurants regarding workforce and telecommunication. Our software system tracks the user food habits and patterns to generate the computerized database. This database can then be used to advertise by the restaurants.  

What do the customers feel about food at doorsteps in a few clicks? 

It is highly rewarding to see customers at delight as it is highly flexible to change order at any moment unlike, direct restaurant orders where you are forced to have the law once you’ve ordered for it. The User-friendly feedback system is customer centric with a summarized bill of transport charges, and restaurant bill is nominal. This helps the customers to have the upper hand over the restaurant with unsatisfied customer feedback being delivered straight to the respective restaurant.

Why is online food ordering from our app more personal than any previous system? 

Ordering food online is personal than any other previous system with personalization provided to customers. With Menu updated every minute, it is easy for customers to personalize their dishes and combinations. Our system serves as a medium for customer engagement. The simplicity is in the ease to set up with no installation charges and maintenance cost. 

Our custom designed app provides a customized platform to all operational restaurants manage customer requirement anytime and anywhere. As a restaurant, you don’t need to look any further for promotions as all of the advertisements can be achieved within the software to attract more customers and become one of the best in the market. The valuable data of all the customers will serve you to know your customers better and serve them better. So, put your restaurant on the map and start serving hungry customers who are craving your cuisine within few clicks. 

So let’s bring all the restaurants into the Digital World as an online food ordering platform. Our system is device friendly that allows customers to place orders directly from your website, Facebook page, Instagram profile, and custom-built mobile apps. Get your customers directly on your website instead of some third party website. So don’t worry about the advertisements and start worrying about the number of order and growth of your business.   

School Bus Management System

Tips for Managing Your School Bus Fleet 

Keeping the bus in the best shape and safe to drive requires investment, both in time as well as resources. Doing the same for an entire fleet of buses seems to be a difficult task. Multiple tasks like scheduling, routing, tracking and reporting combined with various numbers of buses to the mix and it’s easy to see why transportation departments are turning to technology to help them manage their fleets. 

Most of the school students are dependent upon school buses for transport to school, field visits and more. Multiple reasons like late pick-ups or drop-offs, unauthorized route changes, and maintenance woes can wreak havoc and leave parents, and school officials are demanding for change.  

The use of a School bus management system has reduced such common problems and increased their overall efficiency. 

Switch to a paperless filing system. 

The paperless filing system is better for the environment, and it’s easier to find. Documents like Reports, employee files, permission slips, and route maps can be stored in the cloud. Having a school bus management system can save time with quick and easy access to information from multiple locations. 

Automate your maintenance process. 

Innovation currently exists that helps transportation department to stay aware of fleet management tasks with ease. Automate the fleet management system at school and set the preventive maintenance schedules to send notifications for maintenance.  

These systems are currently so refined that with a couple of keystrokes you can track inventory, see evaluating data, and arrange for dispatch. You can likewise effortlessly figure out which parts were introduced on an individual vehicle. Specialized meters are matched with the software to send cautions alerts for disparities in mileage and more are found to support staff.  

Make tracking easier with GPS systems. 

Almost every technology users are familiar with the system of GPS which helps the drivers to get where they’d like to go. This system as a whole incorporated within the School bus management system can help to transport and manage the school bus fleet in several ways. Monitoring of buses can be done on a real-time basis and keep them updated with unauthorized stops, routes and any other signs that can cause deviations in the safe journey. Better utilization of such software is during the time of urgency to dispatch the closest bus based on tracking capabilities.  

With the system of RFID, the bus management system can be taken to the next level. As a big relief for parents, teachers and administrators with monitoring of student ridership. With the issuance of RFID cards for each student, it will be easier to track the entry and exit of students in the bus. 

If you are looking for more specialized transportation software to solve your school bus fleet issue, reach out to our PointMatrix IT Services team. We will be happy to know you better and help you in developing a customized school transportation program for you.