1. Auto pickup and delivery dispatch
Automatic scheduling is the most essential element of Dispatch Software. the order is automatically programmed to be picked up for delivery, Ensuring zero delays. This prevents time-lag in deliveries and increases customer satisfaction.
2. Same Day Delivery
Automatic scheduling can even accommodate last minute orders and enable same-day deliveries. same-day deliveries can be made more efficient with the help of location tracking, Route optimization, and instant delivery notifications.
3. Route Optimization for Agents
An optimal route saves time and boosts efficiency. The Dispatch Software chooses the shortest and speediest route for field operators.
4. Performance Analysis
The software monitors the performance of delivery agents by capturing real-time data based on the number of deliveries, reviews, and ratings or the time taken per delivery.
5. Real-time assignment tracking
Intelligent dashboard alerts its consumers at each phase, right from the order being placed to its final delivery. Real-time visibility of all phases of delivery increases customer satisfaction.
6. Proof of Delivery
After receiving the order, the buyer signs on the receipt of the supplies delivered. A digital signature on the dispatch software app completes the delivery process.
7. Reliable communication channel
Dispatch software is incomplete without mobile apps that give drivers, dispatchers, and customers a proper two-way communication channel which makes the delivery process faster and more efficient.
8. The rising need for Dispatch Software
With businesses developing at a promptly, handling logistics has come to be increasingly complex. The requirement for same-day deliveries, remarkable customer service, and instant notifications has immensely increased. This, in order, has given rise to an AI-enabled world where businesses must be nothing less than the best to thrive in the challenging markets.
Businesses need an automated system that helps them achieve their goals in a faster and efficient way. They need the software that makes them well-equipped at handling every challenge.
The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business! Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!