Understanding of employee behavioural role on vehicle tracking in telematics

Communicating to your employees that their location and driving behaviour is being tracked can be an uncomfortable conversation. Let’s face it – the bottom line is that nobody likes to be tracked. Even if your employees are not doing anything wrong – and most aren’t, being tracked feels like an invasion of privacy which in turn will lead to trust issues. Drivers not only want their privacy but their managers’ trust, but fleet managers need to ensure that they are protected. Drivers, of course, have valid concerns, but there are numerous catalogued benefits to tracking driver behaviour that everyone should appreciate. If a fleet is looking to begin tracking, they must approach it properly to ensure drivers are comfortable with the transition and know precisely what is going on. Here are a few simple tips on how to talk to your drivers about GPS tracking without having them feel like big brother is watching their every move.

Explain the Big Picture

The most unproductive thing that can happen is drivers believing one thing and finding out something else is true down the line. Any miscommunication will certainly lead to distrust and damage self-esteem, so it is crucial to be honest. Being honest with your employees about tracking their driving behaviour shows that you respect them as members of your company. Furthermore, being honest lets them know right off the bat what you’re doing, why you’re doing it, and how it will affect them, so there will be barrage of questions coming in after implementation which in turn will help to understand.

Explain why

Employees aren’t children who can needs to be monitored 24×7. They will respond better if they know why you are making changes. First, any fleet management should explain the benefits that management gets out of tracking driver behaviour. explain these benefits in greater detail, like fewer costly accidents, a more productive fleet, and fewer vehicle breakdowns. 

Next, explain the benefits for drivers. Drivers will be safer, can enjoy rewards programs, and get more extensive training to add to their driving skills resume. If drivers can see all of the advantages of implementing driver behaviour tracking, they will better understand why you are implementing it. 

Explain what

Drivers will feel a lot more comfortable working with a system that they understand. Show them how tracking works, preferably on both the management and driver’s sides, before installing it in fleet vehicles. They will have a better idea of precisely what the system tracks, and how they can use the system to improve. If they ever have any questions about how things work along the way, you can show them different aspects of the software so that they fully understand.

Benefits of Tracking Behaviour

There are many benefits of tracking driving behaviour some are listed below

Improved cognitive Safety: Recording fewer frequent mistakes and coaching on fixing them improves safety for both the driver and everyone else on the road. 

Improved condition of vehicle: Driving behaviours like harsh braking, rapid acceleration, and idling cause wear and tear on vehicles, and eliminating these behaviours will reduce the need for maintenance and the risk of breakdowns. 

Increased Productivity: With fewer accidents, cars and drivers spend less time off the road and more time working, which leads to higher production. 

Less system Bottlenecks: With actual data at their fingertips, managers can do analysis what issues staff has and what training drivers need that too in real time.

Certified Good Driving: Good drivers have data to prove that they are safe and effective behind the wheel. 

Conclusion

Beginning this conversation with your drivers can be challenging, but it is essential to maintain a positive and healthy relationship with them. Being open and honest about significant changes shows your respect. Tracking driver behaviour keeps drivers safe and businesses thriving. Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your fleet management commitments. Sign up for the 14 days free DEMO now!

How Is Cloud Computing Influencing the IT Industry?

As we all know, the conventional way of creating an IT environment is to get servers, hardware, licenses and to install the software. This is a time-consuming and expensive method, requiring various infrastructure demands and lengthy deployment cycles. This wholly IT internal model may be common, but IT as we see it these days is being replaced by newer technologies. Because of cloud computing, the IT industry has taken a major turn recently. We have made innovations, and now there are several ways to virtualize IT techniques and to access the required applications on the Internet, via web-based applications. This means no IT expenses for hardware or servers.

This utility-based and service-oriented IT model is not a basic hardware or software market anymore. Currently, suppliers can offer email apps, production systems, safety options, storage as well as backup facility, to simply name some of the IT components that can be shifted to the cloud.

But how do software designers and IT decision-makers adjust themselves to this trend? How is the traditional IT industry influenced by these newer available technologies?

  • Traditional IT jobs are being changed, as new-found skills and specialties are progressively demanded. Before turning to the cloud, the IT technicians will require to fully understand the benefits of cloud computing and how it can be incorporated into the existing business model. Concerns such as safety and maintenance should be discussed upfront with the cloud computing vendors, and in addition, a good IT department will have to supervise the migration and the ongoing relationship with the cloud supplier.
  • The IT Infrastructure will be significantly changed, as more applications are being relocated to private or public clouds. Ways of creating and delivering applications will have to be adjusted by the Software developers.
  • The demand for IT support staff is decreased, thus reducing the expense with desktop support. However, a new requirement is created, which is training the employees to work with and understand the new systems and applications.
  • The struggle to preserve the data is also diminished. However, we also lose physical control of the data when we move it to the cloud, as it is stored in the vendor’s data center. Even If buyers might not be comfortable with this reality, they should realize that data in the cloud can be safer than being in-house. This brings us to our next point.
  • Security: Business cloud providers that propose a complete cloud solution have security specialists on staff managing the applications, along with security options included. A best-practice approach is to store the data in additional facilities to ensure that it’s safe. I believe this is better than do-it-yourself.
  • Highly customizable software: The Majority of the software that firms use is not “cloud-ready”. This is where the software developers create the code specifically designed for the cloud. Also, cloud providers should make their best in making this transition easy. However, the necessity for the IT department troubleshooting reductions, when the applications are SaaS.

It is said that cloud computing is about shifting the interest from physical resources (IT resources and capital expenses) to efficiency and utility.  At last, cloud computing lets companies, concentrate on accomplishing what they know best, and not on paying a lot of money and spending time on IT processes.  It is believed that the enterprises which cannot adjust to this trend are going to face significant economic and business disadvantages.

Benefits of Dispatch Software

1. Rapid Response & Zero Delays  

For satisfactory deliveries, real-time statistics about the driver’s or agent’s location helps dispatchers re-align tasks. The buyers are notified about delays in dispatch If the delivery is late for pickup. 

2. Improved Customer Satisfaction

Not all delays are frowned upon when customers are pre-informed. The product needs to go through quite a few rounds before the final dispatch and delay in any single process can affect heavily on the end deliveries. 

With an efficient Dispatch Software in position, both customers and field managers are pre-informed, which saves plenty of time.

3. Scalability and Flexibility 

We can’t manage every agent or situation; thus, the service industry is too volatile. It is essential to be flexible and have a backup plan. Dispatch Software helps businesses expand while also helping managers to be focused on concerns other than logistics.

4. Increased productivity

Automated scheduling spares plenty of time and effort that can be channelized into actual work. It also saves managers hours of scheduling which can be put into further creative ideas for business expansion, which leads to increased.

5. Real-time Information 

Live supervising of the dispatched product has turned out to be mandatory these days. Buyers are more likely to go back to a business in the presence of efficient communication and real-time information. Automated notifications via SMS or Email also have a huge part to play.

        Businesses need software that makes them well-equipped at handling every challenge. They need an automated system that helps them achieve their goals in a faster and efficient way.

         The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business! Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!

Key Features of Dispatch Software

1. Auto pickup and delivery dispatch 

Automatic scheduling is the most essential element of Dispatch Software. the order is automatically programmed to be picked up for delivery, Ensuring zero delays. This prevents time-lag in deliveries and increases customer satisfaction. 

2. Same Day Delivery 

Automatic scheduling can even accommodate last minute orders and enable same-day deliveries. same-day deliveries can be made more efficient with the help of location tracking, Route optimization, and instant delivery notifications.

3. Route Optimization for Agents 

An optimal route saves time and boosts efficiency. The Dispatch Software chooses the shortest and speediest route for field operators.

4. Performance Analysis

The software monitors the performance of delivery agents by capturing real-time data based on the number of deliveries, reviews, and ratings or the time taken per delivery.

5.  Real-time assignment tracking 

Intelligent dashboard alerts its consumers at each phase, right from the order being placed to its final delivery. Real-time visibility of all phases of delivery increases customer satisfaction.

6.  Proof of Delivery 

After receiving the order, the buyer signs on the receipt of the supplies delivered. A digital signature on the dispatch software app completes the delivery process. 

7.  Reliable communication channel 

Dispatch software is incomplete without mobile apps that give drivers, dispatchers, and customers a proper two-way communication channel which makes the delivery process faster and more efficient. 

8.  The rising need for Dispatch Software 

With businesses developing at a promptly, handling logistics has come to be increasingly complex. The requirement for same-day deliveries, remarkable customer service, and instant notifications has immensely increased. This, in order, has given rise to an AI-enabled world where businesses must be nothing less than the best to thrive in the challenging markets. 

Businesses need an automated system that helps them achieve their goals in a faster and efficient way. They need the software that makes them well-equipped at handling every challenge.

The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business!  Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!

What do you get with an Intelligent Dispatch Software?

Know how to improve efficiency of your business!

The escalating demand for online merchandising and same-day deliveries has introduced suppliers to a whole new world of intelligent dispatching. Online buyers now demand exceptional speed in deliveries for little to no added cost. While 50% of the suppliers are offering the desired services, the remaining are not yet ready to concede to their competitors. The challenges and tough markets have consequently led these sellers to make technology their sole proprietors. Here’s how! 

Real-Time Optimization

The delivery dispatch software accommodates last-minute orders or cancellations by re-arranging resources without causing any considerable impact on end deliveries. Real-time optimization reduces the rate of delay, improves services, and re-ignites consumer’s devotion to the business.

Complete automation

Instead of hiring more employees for logistics, more openings can be created in the management and business development departments. Complete automation reduces cost, saves labour, minimizes errors, and above all helps in business expansion.

 

Specific Schedules

In addition to appointing the right workforce for the right job, the software makes use of collected or historical data for creating specific schedules. Say, ruling out a certain route because of predictive traffic patterns, Precise schedules minimize cost and errors, boost productivity, and lead to more efficient business.

Patron Satisfaction

Intelligent dispatch management drives on-time dispatching and excellent communication which results in satisfactory deliveries. Real-time alerts, electronic confirmation of delivery, an efficient two-way communication channel, and intelligent dashboards improve customer satisfaction. Customers value honest communication thus, pre-informing the customers about predicted delays is always appreciated.

Intelligent Dispatch management has become vital for businesses globally. However, we understand that picking the right technology isn’t always easy. So, if you’re a beginner or if you are experiencing a loss of business due to unsatisfactory delivery services, PMISTrack might be a one-stop solution for all your business requirements. With the best-in-class features such as extensions, service apps, advanced fleet tracker, and an intelligent delivery dispatch dashboard, PMIS offers a complete toolkit for all your delivery management needs. And here’s the catch. It does not charge its customers a single penny and let’s use demo software which gives businesses a chance to test and decide. Trusted by some of the best brands to date, we are confident that PMIS will live up to your delivery commitments. Contact us for free demo .

Get food at doorsteps within few clicks

Online food ordering system has reformed the food order by helping the customers to order food at their convenience. These application has eased the food ordering process in a way that as a customer one doesn’t need to visit or call the restaurant. The person can stay at their comfortable location, and the order is delivered. Since the system is well maintained and error-free; customers are served with the exact requirement with 100% billing which is not in case of many vocal orders. So an online food ordering system makes it more convenient for the customer as well as for the restaurant. With the user-friendly design it is easy to notice the change in order moving to bulk orders for parties and other celebrations using the software.  

With food delivered at doorsteps within a few clicks, reorder, and regular customers are more from the software compared to the in-person system. The in-person system needs many major requirements like a place to sit, air-conditioner, fan, etc. But our software system of food at doorsteps needs only a kitchen to cook.   

We can create a one-stop shop for all the restaurants with Menu updated every minute. Updated Menu system helps to know the out of stock menu items, and customers are aware of the food availability. This results in a cheaper cost for the restaurants regarding workforce and telecommunication. Our software system tracks the user food habits and patterns to generate the computerized database. This database can then be used to advertise by the restaurants.  

What do the customers feel about food at doorsteps in a few clicks? 

It is highly rewarding to see customers at delight as it is highly flexible to change order at any moment unlike, direct restaurant orders where you are forced to have the law once you’ve ordered for it. The User-friendly feedback system is customer centric with a summarized bill of transport charges, and restaurant bill is nominal. This helps the customers to have the upper hand over the restaurant with unsatisfied customer feedback being delivered straight to the respective restaurant.

Why is online food ordering from our app more personal than any previous system? 

Ordering food online is personal than any other previous system with personalization provided to customers. With Menu updated every minute, it is easy for customers to personalize their dishes and combinations. Our system serves as a medium for customer engagement. The simplicity is in the ease to set up with no installation charges and maintenance cost. 

Our custom designed app provides a customized platform to all operational restaurants manage customer requirement anytime and anywhere. As a restaurant, you don’t need to look any further for promotions as all of the advertisements can be achieved within the software to attract more customers and become one of the best in the market. The valuable data of all the customers will serve you to know your customers better and serve them better. So, put your restaurant on the map and start serving hungry customers who are craving your cuisine within few clicks. 

So let’s bring all the restaurants into the Digital World as an online food ordering platform. Our system is device friendly that allows customers to place orders directly from your website, Facebook page, Instagram profile, and custom-built mobile apps. Get your customers directly on your website instead of some third party website. So don’t worry about the advertisements and start worrying about the number of order and growth of your business.   

Fleet Management at figure tips

Fleet Management is one of the important business today as significant expenses of the market are incurred on purchase and maintenance of vehicle in the long run. This has made many IT companies curious to develop software’s that help in monitoring the wellbeing of the fleets. Today’s software for fleet management is powerful, versatile and agile to meet the growing business needs. At PointMatrix, we have scalable, effective GPS tracking and Fleet Management software that helps our clients to understand most out of their fleet. This helps in maximising the limited budget by improving efficiency and safety.   

In today’s machinery world it is essential to know the vehicles location and its safety irrespective of it being a fleet of tow trucks, utility trucks or service vehicles. Monitoring and maintaining will only help in keeping the fleet safe and efficient.  GPS tracking and Fleet Management software from PointMatrix provides all these benefits to help you run an efficient fleet on the long run. 

Our robust GPS tracking and Fleet Management is full-featured commercial software that provides Fleet Management at figure tips. 

Core benefits of our Fleet Management software include: 

•    Reduce the communication gap and time 

•    Plan, Schedule and route 

•    Reduce waiting time 

•    Timely update over vehicles usage 

•    Real-time detection of driving behavior 

The core feature of our Fleet Management software includes:  

•    Live Tracking 

•    Graphical and Analytical Reports 

•    Delivery Management 

•    Sales Force Tracking 

•    Users Profiles 

•    Notifications / Alerts 

•    User-Friendly Dashboards 

•    Geo-fence / POI Based Reports 

•    Smart Phone Tracking App for tracking individual phones 

•    Complete details of fuel filled for devices supporting Canbus and Analog Sensors 

•    Complete monitoring of temperature inside Vehicle specially designed for Vehicles carrying Food Storages and Medicines 

•    Driver-Based Report- Using Ibutton ID 

•    Complete Fleet Management With alerts for vehicle insurance, Mulkiya Renewal, Tire Change, Oil Change and Servicing  

Mobile Apps 

•    Vehicle tracking Android and Apple apps. 

•    Software system programmed to send fleets tracking information to phones and tablets.  

Compare GPS Tracking Software Companies before making your decision. 

Here are a few critical questions you’ll want to consider before deciding on the best software for GPS tracking and Fleet Management: 

•    Does the company sell the system own the fleet management software? 

•    Is the company relying on the third party to provide any functionality? 

•    What if the third party stops the support? 

•    Does the software provide real-time tracking or only historical data? 

•    Verify their business tenure, their track record and customer base. 

•    Are the GPS tracking and Fleet Management software scalable to multiple vehicles? Will it be efficient in tracking 25 to 50 cars? 

•    Are the details provided by the tracking software real-time, map rewind, mobile app, driver ID verification and other must be needed for monitoring feature? 

Get the best in Industry safe experience by reassuring safety of the drivers while commuting with real time status visibility. Get access to dashboard with full visibility of all your transport providers spread across in a single window. This help to analyzing their performance of each transport providers and know your vehicle utilization. Dashboard is user friendly with easy navigation between menus for real time updates and quick follow up. Our GPS tracking and Fleet Management Software thus is a solution for affordable rides by choosing the right routes with live GPS tracking for safety. 

Don’t look further as we offer GPS tracking and Fleet Management software that is scalable with the features supported to meet the needs of the small – medium & large sized business. Send a quick message to us from our Contact Us Page and let us guide you further with a demo.  

Catch a taxi from doorsteps for your convince within clicks

taxiOver the year taxi drivers have provided exceptional service. They served their duty with honesty, patience and politeness and have gained trust among the locale. With the emerging technology, commuters has advanced over time in search of hassle free ride. Today commuters look for catching taxi from doorstep with an option of exclusive online transaction. Driving a taxi and trying to satisfy all the emerging commuters’ requirement is tedious till recent years. 

We at PointMatrix have taken this requirement as our priority and have come up with a customisable solution based on requirement. Today we have made it possible to book and get cab at your doorstep. Catching a taxi from doorsteps at your convenience within clicks is the latest trend.  Taxi dispatch system has resulted in serving the customers quickly and efficiently within a few clicks from the mobile phone. Now people from all over the world are finding it comfortable with the ease of booking a taxi to pick them up at the doorstep.  

However as an owner of a few fleets of taxis, you might be thinking – is there a need to have your taxi dispatch software. Will we be able to compete with the industry leaders like Uber, left and Hailo. Here we are to show you that now is the right time as more and more customers are looking for convenience and safety. Ultimately it comes to catching a taxi from doorsteps for their convenience within few clicks.   

PointMatrix can help you design one such app to have a cab at the doorstep in few clicks. The app is simple by keeping all the users in mind. Past taxi app companies has shown us the potential from our market, and an app from PointMatrix is all set to dominate this ever-growing market. Trust us if your business has the potential to combine trust and loyalty with technology, believe that you will undoubtedly find success. 

The market is growing with the increase in the adaptation of technology among the population day by day. What people want from a taxi booking service is a quick and safe taxi booking service that picks them up at their doorstep. As a taxi business owner, you are longer constrained to do the manual work of managing the fleet. Connect with us and get the right solution that will help to the monitor and maintain your fleet of cars along with your customers. With the development of your taxi dispatch software solution, you can give your customers the ease of technology to leverage your taxi booking services.  

Benefits of Taxi Dispatch Software 

  • Ability to pin the frequent pickup and drop point
  • Ability to book a cab for a loved one
  • Ability to rebook the ride done earlier
  • SOS option in case of emergency
  • Programmable reports via mail
  • Advanced tracking and trip reports

Software to catch a taxi from doorsteps for your convenience within clicks is for the betterment of customer service by streamlining the operations of booking a cab to invoicing and managing payments. 

The ready to use software provides a real time GPS tracking of drivers and employees throughout the ride. Our taxi dispatch software is a sure thing to bring delight to the customers with full visibility of their ride status. As this helps them to make last minute change requests from our easy to schedule and dispatch portal on the go. Our dashboards provides customized reports with auto scheduled emails to relevant partners of the business. We are sure to bring in revolution with our complete end to end automated platform and help to catch a taxi from doorstep for your convenience within clicks. 

SENCHA EXTJS & SENCHA Touch Development

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We love to add richness and attractive UIs to our applications and so we make use of SENCHA Platform components like SENCHA EXT JS & SENCHA Touch to develop and deploy our web and mobile applications. We serve our clients with robust, native and responsive apps for distinguished mobile platforms which includes iOS, Android and Web Application development.

SENCHA EXT JS/SENCHA TOUCH can be blended with any server-side scripting languages and so we blend it with either .NET or PHP choosing the ultimate combination in accordance with the project requirements to build outstanding and flexible applications providing out-of-the-box functionalities. Continue reading “SENCHA EXTJS & SENCHA Touch Development”

Expertise Team in Diversified Business Solution Development

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PMIS team expertise in developing and serving the best quality solutions for almost business segments, so we work with different sector companies from business or accounting to law services such as Fielding Law Injury Lawyers that help clients with injury cases using these technologies. We believe in experimenting with new tools and technology and improvise our skill sets at every level of our development services. We have successfully developed and deployed Customized and Responsive Web & Mobile Applications.

Categorizing our projects into various industrial segments and naming some of them accordingly: Continue reading “Expertise Team in Diversified Business Solution Development”