Benefits of Dispatch Software

1. Rapid Response & Zero Delays  

For satisfactory deliveries, real-time statistics about the driver’s or agent’s location helps dispatchers re-align tasks. The buyers are notified about delays in dispatch If the delivery is late for pickup. 

2. Improved Customer Satisfaction

Not all delays are frowned upon when customers are pre-informed. The product needs to go through quite a few rounds before the final dispatch and delay in any single process can affect heavily on the end deliveries. 

With an efficient Dispatch Software in position, both customers and field managers are pre-informed, which saves plenty of time.

3. Scalability and Flexibility 

We can’t manage every agent or situation; thus, the service industry is too volatile. It is essential to be flexible and have a backup plan. Dispatch Software helps businesses expand while also helping managers to be focused on concerns other than logistics.

4. Increased productivity

Automated scheduling spares plenty of time and effort that can be channelized into actual work. It also saves managers hours of scheduling which can be put into further creative ideas for business expansion, which leads to increased.

5. Real-time Information 

Live supervising of the dispatched product has turned out to be mandatory these days. Buyers are more likely to go back to a business in the presence of efficient communication and real-time information. Automated notifications via SMS or Email also have a huge part to play.

        Businesses need software that makes them well-equipped at handling every challenge. They need an automated system that helps them achieve their goals in a faster and efficient way.

         The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business! Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!

Key Features of Dispatch Software

1. Auto pickup and delivery dispatch 

Automatic scheduling is the most essential element of Dispatch Software. the order is automatically programmed to be picked up for delivery, Ensuring zero delays. This prevents time-lag in deliveries and increases customer satisfaction. 

2. Same Day Delivery 

Automatic scheduling can even accommodate last minute orders and enable same-day deliveries. same-day deliveries can be made more efficient with the help of location tracking, Route optimization, and instant delivery notifications.

3. Route Optimization for Agents 

An optimal route saves time and boosts efficiency. The Dispatch Software chooses the shortest and speediest route for field operators.

4. Performance Analysis

The software monitors the performance of delivery agents by capturing real-time data based on the number of deliveries, reviews, and ratings or the time taken per delivery.

5.  Real-time assignment tracking 

Intelligent dashboard alerts its consumers at each phase, right from the order being placed to its final delivery. Real-time visibility of all phases of delivery increases customer satisfaction.

6.  Proof of Delivery 

After receiving the order, the buyer signs on the receipt of the supplies delivered. A digital signature on the dispatch software app completes the delivery process. 

7.  Reliable communication channel 

Dispatch software is incomplete without mobile apps that give drivers, dispatchers, and customers a proper two-way communication channel which makes the delivery process faster and more efficient. 

8.  The rising need for Dispatch Software 

With businesses developing at a promptly, handling logistics has come to be increasingly complex. The requirement for same-day deliveries, remarkable customer service, and instant notifications has immensely increased. This, in order, has given rise to an AI-enabled world where businesses must be nothing less than the best to thrive in the challenging markets. 

Businesses need an automated system that helps them achieve their goals in a faster and efficient way. They need the software that makes them well-equipped at handling every challenge.

The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business!  Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!

Clutch Recognises PointMatrix IT Services as Leading Web & Application Developer in India

For the past few months, PointMatrix IT Services has been building our presence on Clutch, a ratings and reviews platform that seeks to identify the best B2B providers throughout the globe. Clutch’s platform is different than the sea of other online reviews sites existing currently because they are genuinely concerned with featuring only the best of the best on their site, allowing only verified clients to submit reviews for companies via interviews that are conducted personally with Clutch analysts. 

There are thousands of strong providers that participate on Clutch’s platform, all belonging to a wide range of industries, including IT services and development, advertising and marketing, public relations and branding, and more. Clutch also segments companies by location, allowing for firms to have a more targeted connection with buyers who may be searching for developers in India, like ourselves. For this reason, the team at PointMatrix could not be more proud to be identified amongst the top mobile app development companies in India in their 2018 coverage. 

To rise to the top of the Clutch ranking, however, is no easy task. To be distinguished as a leading provider, PointMatrix went through a series of tests to ensure that our development expertise is up to par with the current industry standard. To measure our industry expertise, Clutch first looked at our website to find an updated and detailed list of the services we offer, case studies of projects we’ve completed, and our overall established client base. 

Next, and most importantly, our ranking on Clutch is reliant on the reviews our clients have given us in the verified and personalised interviews they conducted with the Clutch team. We encourage you to take a look at our Clutch profile to get a greater understanding of what the PointMatrix team is all about. In the meantime, here is a glimpse of what our clients have had to share so far: 

“I’m not exaggerating when I say they’re amazing.” – Founder & Director, Online Accounting, Australian Firms 

“They’ve been intricately important to our growth and success.” – Founder, Web/Mobile Ordering Service 

We’ve had such a great experience cultivating our client partnerships over the years and we are extremely encouraged to find that our clients feel the same way. At PointMatrix, we take great pride in the quality of our work and ensuring our client’s needs are met – It’s exciting to know that our work is not going unnoticed (we’re also featured on The Manifest as one of the best .NET developers in 2018!) We would also like to thank our friends at Clutch for including us in their ongoing coverage of leading IT providers. We fully plan to continue delivering quality products that will take the PointMatrix profile all the way to the top of their India developers segment. 

Latest Trends In Mobile Application Development

mobile application development

People who own smart phones use their phones for so many things like ordering food home delivery, hiring a cab, online shopping, locating addresses etc. The mobile technology is still developing at a rapid speed and with this, there is also an increase in the number of mobile applications, with every developer like you wanting to take your chance at app riches. Apps for the Android mobile operating system have become an important part of everyday lives. For getting the complete benefit through mobile applications, it is important for the businesses and for the users to be aware of the trends in mobile application development. Continue reading “Latest Trends In Mobile Application Development”