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1. Rapid Response & Zero Delays  

For satisfactory deliveries, real-time statistics about the driver’s or agent’s location helps dispatchers re-align tasks. The buyers are notified about delays in dispatch If the delivery is late for pickup. 

2. Improved Customer Satisfaction

Not all delays are frowned upon when customers are pre-informed. The product needs to go through quite a few rounds before the final dispatch and delay in any single process can affect heavily on the end deliveries. 

With an efficient Dispatch Software in position, both customers and field managers are pre-informed, which saves plenty of time.

3. Scalability and Flexibility 

We can’t manage every agent or situation; thus, the service industry is too volatile. It is essential to be flexible and have a backup plan. Dispatch Software helps businesses expand while also helping managers to be focused on concerns other than logistics.

4. Increased productivity

Automated scheduling spares plenty of time and effort that can be channelized into actual work. It also saves managers hours of scheduling which can be put into further creative ideas for business expansion, which leads to increased.

5. Real-time Information 

Live supervising of the dispatched product has turned out to be mandatory these days. Buyers are more likely to go back to a business in the presence of efficient communication and real-time information. Automated notifications via SMS or Email also have a huge part to play.

        Businesses need software that makes them well-equipped at handling every challenge. They need an automated system that helps them achieve their goals in a faster and efficient way.

         The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business! Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!

1. Auto pickup and delivery dispatch 

Automatic scheduling is the most essential element of Dispatch Software. the order is automatically programmed to be picked up for delivery, Ensuring zero delays. This prevents time-lag in deliveries and increases customer satisfaction. 

2. Same Day Delivery 

Automatic scheduling can even accommodate last minute orders and enable same-day deliveries. same-day deliveries can be made more efficient with the help of location tracking, Route optimization, and instant delivery notifications.

3. Route Optimization for Agents 

An optimal route saves time and boosts efficiency. The Dispatch Software chooses the shortest and speediest route for field operators.

4. Performance Analysis

The software monitors the performance of delivery agents by capturing real-time data based on the number of deliveries, reviews, and ratings or the time taken per delivery.

5.  Real-time assignment tracking 

Intelligent dashboard alerts its consumers at each phase, right from the order being placed to its final delivery. Real-time visibility of all phases of delivery increases customer satisfaction.

6.  Proof of Delivery 

After receiving the order, the buyer signs on the receipt of the supplies delivered. A digital signature on the dispatch software app completes the delivery process. 

7.  Reliable communication channel 

Dispatch software is incomplete without mobile apps that give drivers, dispatchers, and customers a proper two-way communication channel which makes the delivery process faster and more efficient. 

8.  The rising need for Dispatch Software 

With businesses developing at a promptly, handling logistics has come to be increasingly complex. The requirement for same-day deliveries, remarkable customer service, and instant notifications has immensely increased. This, in order, has given rise to an AI-enabled world where businesses must be nothing less than the best to thrive in the challenging markets. 

Businesses need an automated system that helps them achieve their goals in a faster and efficient way. They need the software that makes them well-equipped at handling every challenge.

The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business!  Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!