Tag: Fleet Management software

Understanding of employee behavioural role on vehicle tracking in telematics

Communicating to your employees that their location and driving behaviour is being tracked can be an uncomfortable conversation. Let’s face it – the bottom line is that nobody likes to be tracked. Even if your employees are not doing anything wrong – and most aren’t, being tracked feels like an invasion of privacy which in turn will lead to trust issues. Drivers not only want their privacy but their managers’ trust, but fleet managers need to ensure that they are protected. Drivers, of course, have valid concerns, but there are numerous catalogued benefits to tracking driver behaviour that everyone should appreciate. If a fleet is looking to begin tracking, they must approach it properly to ensure drivers are comfortable with the transition and know precisely what is going on. Here are a few simple tips on how to talk to your drivers about GPS tracking without having them feel like big brother is watching their every move.

Explain the Big Picture

The most unproductive thing that can happen is drivers believing one thing and finding out something else is true down the line. Any miscommunication will certainly lead to distrust and damage self-esteem, so it is crucial to be honest. Being honest with your employees about tracking their driving behaviour shows that you respect them as members of your company. Furthermore, being honest lets them know right off the bat what you’re doing, why you’re doing it, and how it will affect them, so there will be barrage of questions coming in after implementation which in turn will help to understand.

Explain why

Employees aren’t children who can needs to be monitored 24×7. They will respond better if they know why you are making changes. First, any fleet management should explain the benefits that management gets out of tracking driver behaviour. explain these benefits in greater detail, like fewer costly accidents, a more productive fleet, and fewer vehicle breakdowns. 

Next, explain the benefits for drivers. Drivers will be safer, can enjoy rewards programs, and get more extensive training to add to their driving skills resume. If drivers can see all of the advantages of implementing driver behaviour tracking, they will better understand why you are implementing it. 

Explain what

Drivers will feel a lot more comfortable working with a system that they understand. Show them how tracking works, preferably on both the management and driver’s sides, before installing it in fleet vehicles. They will have a better idea of precisely what the system tracks, and how they can use the system to improve. If they ever have any questions about how things work along the way, you can show them different aspects of the software so that they fully understand.

Benefits of Tracking Behaviour

There are many benefits of tracking driving behaviour some are listed below

Improved cognitive Safety: Recording fewer frequent mistakes and coaching on fixing them improves safety for both the driver and everyone else on the road. 

Improved condition of vehicle: Driving behaviours like harsh braking, rapid acceleration, and idling cause wear and tear on vehicles, and eliminating these behaviours will reduce the need for maintenance and the risk of breakdowns. 

Increased Productivity: With fewer accidents, cars and drivers spend less time off the road and more time working, which leads to higher production. 

Less system Bottlenecks: With actual data at their fingertips, managers can do analysis what issues staff has and what training drivers need that too in real time.

Certified Good Driving: Good drivers have data to prove that they are safe and effective behind the wheel. 

Conclusion

Beginning this conversation with your drivers can be challenging, but it is essential to maintain a positive and healthy relationship with them. Being open and honest about significant changes shows your respect. Tracking driver behaviour keeps drivers safe and businesses thriving. Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your fleet management commitments. Sign up for the 14 days free DEMO now!

Benefits of Dispatch Software

1. Rapid Response & Zero Delays  

For satisfactory deliveries, real-time statistics about the driver’s or agent’s location helps dispatchers re-align tasks. The buyers are notified about delays in dispatch If the delivery is late for pickup. 

2. Improved Customer Satisfaction

Not all delays are frowned upon when customers are pre-informed. The product needs to go through quite a few rounds before the final dispatch and delay in any single process can affect heavily on the end deliveries. 

With an efficient Dispatch Software in position, both customers and field managers are pre-informed, which saves plenty of time.

3. Scalability and Flexibility 

We can’t manage every agent or situation; thus, the service industry is too volatile. It is essential to be flexible and have a backup plan. Dispatch Software helps businesses expand while also helping managers to be focused on concerns other than logistics.

4. Increased productivity

Automated scheduling spares plenty of time and effort that can be channelized into actual work. It also saves managers hours of scheduling which can be put into further creative ideas for business expansion, which leads to increased.

5. Real-time Information 

Live supervising of the dispatched product has turned out to be mandatory these days. Buyers are more likely to go back to a business in the presence of efficient communication and real-time information. Automated notifications via SMS or Email also have a huge part to play.

        Businesses need software that makes them well-equipped at handling every challenge. They need an automated system that helps them achieve their goals in a faster and efficient way.

         The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business! Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!

Key Features of Dispatch Software

1. Auto pickup and delivery dispatch 

Automatic scheduling is the most essential element of Dispatch Software. the order is automatically programmed to be picked up for delivery, Ensuring zero delays. This prevents time-lag in deliveries and increases customer satisfaction. 

2. Same Day Delivery 

Automatic scheduling can even accommodate last minute orders and enable same-day deliveries. same-day deliveries can be made more efficient with the help of location tracking, Route optimization, and instant delivery notifications.

3. Route Optimization for Agents 

An optimal route saves time and boosts efficiency. The Dispatch Software chooses the shortest and speediest route for field operators.

4. Performance Analysis

The software monitors the performance of delivery agents by capturing real-time data based on the number of deliveries, reviews, and ratings or the time taken per delivery.

5.  Real-time assignment tracking 

Intelligent dashboard alerts its consumers at each phase, right from the order being placed to its final delivery. Real-time visibility of all phases of delivery increases customer satisfaction.

6.  Proof of Delivery 

After receiving the order, the buyer signs on the receipt of the supplies delivered. A digital signature on the dispatch software app completes the delivery process. 

7.  Reliable communication channel 

Dispatch software is incomplete without mobile apps that give drivers, dispatchers, and customers a proper two-way communication channel which makes the delivery process faster and more efficient. 

8.  The rising need for Dispatch Software 

With businesses developing at a promptly, handling logistics has come to be increasingly complex. The requirement for same-day deliveries, remarkable customer service, and instant notifications has immensely increased. This, in order, has given rise to an AI-enabled world where businesses must be nothing less than the best to thrive in the challenging markets. 

Businesses need an automated system that helps them achieve their goals in a faster and efficient way. They need the software that makes them well-equipped at handling every challenge.

The appropriate dispatch software that considers all these aspects and eliminates the need for manual intervention is what makes services efficient today. So, if you’re still struggling with the manual records and thousands of managerial calls in a day, here is what you need for your business!  Trusted by some of the best brands to date, we are confident that PMISTrack will live up to your delivery commitments. Sign up for the 14 days free DEMO now!